Returns and exchanges are only available on orders that are in an original sale condition and with all packaging and tags attached and in original condition.
Swimwear - Swimwear can be returned if it is unworn, and in its original condition with all tags and protection stickers attached. We recommend you try on swimwear over underwear as soiled items will not be accepted for return and will be returned to you at your own cost.
Wetsuits - Badly creased wetsuits will not be accepted for return unless faulty. Please fold carefully.
All postage costs of returns are to be incurred by the customer. Please email firstname.lastname@example.org with notification of the items and reason for the return and we will respond with instructions on how to proceed. If a size exchange is required we may recommend placing an additional order so as to avoid exchange items selling out.
Parcels must be mailed back to us within seven days of delivery for an exchange or return.
We have a STRICT no returns policy on sale items.
Returns will be given a credit note to be used within 12 months online or in our store.
image of Lauren Newman by Mikala Wilbow